Queries (RFIs) & Decisions
Get the answer. Record the decision.
When work needs clarification, raise a query (an RFI) and send it to the people who can answer it. When a choice needs to be made, bring the right stakeholders into the decision and keep the outcome with the project.
Try it · answer the query, and watch the task it holds up
Aaranya Residences › Queries
Can the plumbing shaft be shifted 150 mm?
Q-014 · raised by Plumbing Agency
Discussion2
Plumbing Agency · 2 days ago
Shaft clashes with the counter run in 602. Can it move 150 mm east?
PMC · Yesterday
Routing to the Architect. Needed before Thursday's pour.
01Which one
Some problems need an answer. Others need a choice.
You need a query when
It needs an answer.
- Something is unclear
- Information is missing
- Work cannot proceed without a response
You need a decision when
It needs a choice.
- There are multiple options
- Stakeholder input is required
- The final choice needs to stay recorded
02Decision
When the project needs a clear choice.
Living room flooring, on Residence 602 · Living Room. Two options, three parties, and one of them holding the decision. The options, the votes and the outcome stay with the project.
Try it · record the decision as the Client
Aaranya Residences › Decisions
Living room flooring
D-007 · Client decides
Options2
Weekly Coordination Meeting
Space listened · a person decides
Suggested query
Confirm plumbing shaft clearance
Architect + PMC·Residence 602
Suggested decision
Sofa type for living room
Client + Architect·Living Room · 602.01
Then
A person reviews it, edits it, and decides whether it becomes a query or a decision.
Space suggests. Nothing becomes project work on its own.
04Memory
Months later, the answer is still there.
Q-014·Floor 06
One question, and everything that happened because it was answered. A query does not live on its own.
13 Sep·Query
Plumbing Agency flagged a clash with the kitchen counter.
13 Sep·Architect response
Shift approved by 150 mm.
13 Sep·Weekly Coordination Meeting
The change and the drawing update were discussed.
15 Sep·Drawing V9
Revised shaft position issued.
16 Sep·Task completed
Plumbing team executed the revised location.
And a decision keeps what was considered, not just what was chosen.
D-007·Living room flooring
Residence 602 · Living Room
- 01
Decision created
- 02
2 options added
- 03
Stakeholders participate
- 04
Onyx recorded
- 05
Related work continues
05Connected
Answers and decisions stay part of the project.
Query·Q-014
Decision·D-007
Tasks
Confirm plumbing shaft location
Review living room marble samples
Spaces
Floor 06
Residence 602 · Living Room
Drawings
A-602-E-104 · V9 issued
Shop drawings follow the choice
Conversations
The thread that produced the answer
What was weighed up before the call
Meetings
Weekly Coordination Meeting
Weekly Coordination Meeting
Don’t let the project wait on unanswered questions.
Keep questions with the people who can answer them and decisions with the project context that explains them.